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Terms
& Conditions
It
is your own responsibility to read and understand all information within
these terms and conditions.
These
terms and conditions are displayed to show that scuddlebutt3 operates
professionally and fairly.
General
information
-
Scuddlebutt3
is a trading name of Magnacol Ltd - Company number: 4166771. Scuddlebutt3
website is a registered website - Registration
number 87002. Scuddlebutt3
is owned and operated by Magnacol Ltd of Unit 21 Vastre Enterprise
Park, Newtown, Powys, SY16 1QZ.
-
As
Scuddlebutt3 is a web-based company contact will primarily be made via
email. Customers can contact the company via the way shown on the
contact
details section of the website.
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All
personal payment details such as credit / debit card details are held
by PayPal. Scuddlebutt3 does not have access to these details.
-
Any
customer information held by Scuddlebutt3 is kept private and is
regarded as confidential. Therefore, scuddlebutt3 will not pass any
customer details on to any third parties.
-
Scuddlebutt3
cannot be held responsible for cheques / postal orders etc that may
get lost while in transit from the customer. Similarly, scuddlebutt3
will not be responsible for damaged / voided payments received from
the customer.
-
Once
notified of errors or omissions, Scuddlebutt3 will correct them
immediately.
-
In
the unlikely event that incorrect goods should be received, which were
not what were ordered, are damaged or defective, or are of a different
quantity than what was originally stated on the order, scuddlebutt3
will rectify the problem. Either a replacement or refund will be
issued, provided that scuddlebutt3 is notified of the situation within
14 days from the date of dispatch (the 14 day approval period).
For more information, please read the returns
policy.
-
In
the unlikely event that a package / parcel should not be delivered,
scuddlebutt3 shall rectify the problem either by replacing the parcel
or by refunding the payment only after 14 days have passed from the
date of dispatch (UK). For overseas deliveries, scuddlebutt3 will only
rectify the problem after 30 days from the date of dispatch.
-
Scuddlebutt3
will not accept responsibility for damage to goods by the customer
after delivery or the 14-day approval period. Scuddlebutt3 will not
accept responsibility for unsafe use of items purchased and any
injuries or self-harm sustained are considered a direct result of the
customer’s actions (For more information, please see scuddlebutt3
safety
guide). MSDS (Material Safety Data Sheets) are
available with certain goods and also by request.
-
Scuddlebutt3
will not accept responsibility for advice or services given that are
interpreted differently than what was originally given. All advice and
services given are done so via email unless under special
circumstances. Records are kept of advice given.
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Scuddlebutt3
will only be liable for direct loss or damage to goods and will
therefore, not be liable to refund amounts for postage or any other
similar services. If goods are damaged while being returned to us, it
is the responsibility of the customer to claim compensation from the
post office. In these circumstances scuddlebutt3 will not be made
responsible for items returned, which are damaged while being
returned. For
more information, please read the returns
policy.
-
Scuddlebutt3
will only dispatch goods once payment has been received. Shipping /
postage will always be charged based on the Scuddlebutt3 postage /
shipping rates.
-
Scuddlebutt3
has the right to change item and shipping charges whenever necessary.
Scuddlebutt3 is not VAT (Value Added Tax) registered therefore, sales
taxes are not included on goods and VAT receipts are not available.
Delivery
information
-
The
period stated within confirmation emails regarding delivery dates is
estimated based on average delivery times. Scuddlebutt3 cannot accept
responsibility for delays, which may be a direct result of the postal
service. Scuddlebutt3 may also send goods out in instalments.
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For
stock items (including all eBay sales) we will always dispatch
promptly, usually within 24 hours. For non-stock or requested items we
will always dispatch as quickly as possible and usually within 10
days.
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If
the delivery address is outside of the United Kingdom, the customer
may be requested to pay import duties and taxes by that countries
customs service. Scuddlebutt3 cannot be held responsible for any such
charges and will therefore not be able to pay them. Although, all
customers have the right to reject payment of these charges. If
rejected, the parcel will be delivered back to Scuddlebutt3. More
information on this subject is available from local customs offices.
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All
overseas customers should be aware that international customs services
reserve the right to open and inspect parcels.
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The
customer holds the right to request goods to be dispatched to another
address rather than their own. Therefore, the customer undertakes that
all details provide to Scuddlebutt3 for purpose of delivery of goods
are correct. Scuddlebutt3 cannot accept responsibility for incorrect
information supplied by the customer.
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Scuddlebutt3
reserves the right to amend these terms and conditions at any time.
-
For
terms and conditions regarding transactions, please refer to the terms
and conditions outlined by PayPal - https://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/ua/ua-outside
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